NORTHEDGE Watch can work well under the freezing circumstance (-35.3oC / -31.5oF)
We do freezing test on NORTHEDGE watch and the watch from other seller. Let’s compare the test result. 1, NORTHEDGE watch still work in freezing test (-35.3oC / -31.5oF)
2, The below watch from other seller do not work in freezing test (-36.3oC / -33.7oF). see below test photo.
Q&A for North Edge Outdoor Watches 1, why the temperature is incorrect? When the watch worn on the arm, affecting by the human body heat, the temperature value display on the screen will be higher than room temperature. So if you want to get the room temperature, please put the watch on a table, and avoid direct sunlight on it, the actual room temperature will show on the watch after 20 minutes. 2, why the altitude value has a deviation? For the first time to use the watch, please set the local altitude as data base on the watch. You can go to the internet to search for local altitude. (1) The altimeter works as: When the altitude increases, air pressure decreases accordingly. so the watch is collecting the air pressure value to calculate the changes in altitude. (Here below is the cross reference table for air pressure and height from International Civil Aviation Organization (ICAO), it explains the reference standard between air pressure and height. ) From the chart above, we know how the altimeter works. Normally the air pressure is constantly changing, so the collected height will have some deviations by this changes, variance tolerances are between + –50 meters. And in actual mountaineering this deviation is negligible. For example mountain climbing altitude for 2000 meters, 50 meters deviation is very little for the whole process, no influence on the actual climbing. Currently the altimeter for all climbing watch works in this way, so the little deviation in height collection caused by air pressure changing is unavoidable. 3, what is altitude? And what is relative altitude? Altitude means the vertical height from sea level to the location you stay. Relative Altitude means the height from the foot to the summit of the mountain, when we go hiking, at the mountain foot we clear the relative height to zero and after we reach the top, the relative altitude on the display is the height of our actual mountaineering. Here comes a picture for your easy reference. 4, why the weather forecast has a deviation? (1)For the first time to use the watch, we need to adjust the weather forecast value according to local value, it can be searched on internet. (2)The weather forecast is foreseeing the weather in 24 hours, not for the nowadays. 5, why the back light is dim? Under daylight, you may feel the back light is dim, however in the night, in dark room without any light, you will see the back light is bright enough. It is designed for energy saving. Please open below youtube link to see the watch back light effect in dark. https://youtu.be/_qg1wuu3YOM https://youtu.be/HUOpdWmGJxQ https://youtu.be/ZuDZVHahLg8 https://youtu.be/-_Pl57nqSUw 6, Tips for water proof All North Edge watches are 5ATM water proof, it is suitable for swimming and diving. The buttons are not allowed to be pressed when whole watch in the water. The watch cannot be used in hot spring, hot water shower, sauna to prevent from hot water steam.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leave a Review